Employee Retention
Employee retention should be a key goal for your company. It can take months of employment and training for employees to develop the necessary skills and experience. This investment is a critical part of building a competent workforce. When effective employees quit, your company loses their key knowledge, experience, and skills. Retaining employees takes deliberate action and attention. An effective employee retention plan helps keep workers engaged. It can minimize turnover and avoid the loss of key workers, as well as help you understand why employees stay with or leave your company.
In addition to the loss of skills and experience, employee turnover costs your company time and money, as new workers will need to be recruited and trained. These costs can include:
- Administrative processing (e.g., payroll)
- Separation or severance pay
- Diminished productivity
- Overtime compensation to other employees to cover a departed employee's work
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Replacement costs, which include:
- Recruitment costs (postings, selection process)
- Onboarding (including administration costs)
- Training
The following best practices can help improve employee engagement in your company:
- Practice open communication
- Communicate often and regularly with employees
- Involve employees
- Share performance requirements
- Identify problem areas and solicit solutions
- Evaluate performance
- Coach and mentor workers
- Value diversity
- Understand your workers and their specific motivators
Having programs in place to reward employee performance and to address workplace difficulties is an important part of your employee retention plan. These show the value you place on your workers and your desire to help them succeed.
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