Quality: Certified Manager of Quality/Organizational Excellence (ASQ)

Course Details:

A Certified Manager of Quality/Organizational Excellence facilitates and leads team efforts for continuous organizational improvement and recognizes the need for a workforce proficient in the principles and practices of quality control. This program will groom your team into a group of professionals who champions process-improvement initiatives, manage projects and human resources, analyze financial situations and utilize knowledge management tools and techniques to resolve organizational challenges.

Tentative content and curriculum includes:

  • Organizational structures and culture
  • Leadership styles and change management
  • Effective communication
  • Team-building techniques
  • Training tools and methods
  • Tools for business analysis and strategic planning
  • Generate action plans for managing customer needs and expectations
  • Tools for supplier selection and partnerships
  • Quality systems and models
  • Action plans for resource allocation
  • Project management tools for measuring and monitoring plans and activities
  • Interpret and analyze use of quality control tools

4 Day Program