Supervisory Courses

Plant Floor Supervisory Course

This five-day course provides practical knowledge and skills needed to work more effectively as a food processing supervisor. The course provides realistic problem solving opportunities relevant to the industry. The concepts introduced in each module are listed below.

Course Description:

Module One: The Food Processing Industry

• Apply characteristics about the workforce, workplace and the food processing industry to attract, motivate and retain employees.

Module Two: Creating an Effective Workplace

• Assess the role of the supervisor, the characteristics of an effective workplace, the supervisor's contribution to creating an effective workplace, and the characteristics of an effective supervisor

Module Three: Health, Safety and Well-being

• Analyze the workplace to determine the negative health and business impacts using Health Canada's Workplace Wellness model. Develop strategies to address the negative impacts.

Module Four: Navigating Documents

• Strategies for skimming, scanning or reading for comprehension
• Apply plain writing characteristics to workplace documents
• Write workplace documents in plain language, appropriate to the reader

Module Five: Verbal Communication

• Give positive and corrective feedback
• Ask effective questions to learn different listening techniques
• Speak assertively demonstrating awareness of body language and its effect on the listener

Module Six: Problem Solving and Decision Making

• Diagnose a problem (manufacturing, human) using the Drill Down or Fishbone Methods.
• Develop the rationale to make a decision using the SWOT Analysis or the PMI method

Module Seven: Conflict Management

• Recognize the signs of conflict and manage conflict between individuals and groups of people, the impact of the conflict, resolution and a follow-up strategy

Who should attend?

• Lead Hands
• Front Line Supervisors

For further information and to schedule this course, email opportunities@afpa.com or call 403-201-3657 ext. 22.