Plant Floor Supervisory Course
This five-day course provides practical knowledge and skills needed to work more effectively as a food processing supervisor. The course provides realistic problem solving opportunities relevant to the industry. The concepts introduced in each module are listed below.
Module One: The Food Processing Industry
- Apply characteristics about the workforce, workplace and the food processing industry to attract, motivate and retain employees.
Module Two: Creating an Effective Workplace
- Assess the role of the supervisor, the characteristics of an effective workplace, the supervisor's contribution to creating an effective workplace, and the characteristics of an effective supervisor
Module Three: Health, Safety and Well-being
- Analyze the workplace to determine the negative health and business impacts using Health Canada's Workplace Wellness model. Develop strategies to address the negative impacts.
Module Four: Navigating Documents
- Strategies for skimming, scanning or reading for comprehension
- Apply plain writing characteristics to workplace documents
- Write workplace documents in plain language, appropriate to the reader
Module Five: Verbal Communication
- Give positive and corrective feedback
- Ask effective questions to learn different listening techniques
- Speak assertively demonstrating awareness of body language and its effect on the listener
Module Six: Problem Solving and Decision Making
- Diagnose a problem (manufacturing, human) using the Drill Down or Fishbone Methods.
- Develop the rationale to make a decision using the SWOT Analysis or the PMI method
Module Seven: Conflict Management
- Recognize the signs of conflict and manage conflict between individuals and groups of people, the impact of the conflict, resolution and a follow-up strategy
Who should attend?
- Lead Hands
- Front Line Supervisors
For further information and to schedule this course, email firstname.lastname@example.org or call 403-201-3657 ext. 22.